Frequently asked questions

    Do you ship worldwide?

    Yes we do.

    How much is shipping?

    Shipping fees are automatically calculated when you add items to your cart. Please create a profile and choose your country to get the most accurate shipping cost.

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    Where can I find my tracking number?

    Please visit your customer account, then order history and details, then click on details.

    If my order includes pre-order items, do I have to pay for them at the time of order?

    Yes. If your oder includes pre-order items, payment must also be made for them too. 

    If my order includes pre-order items, when will the merchandise be shipped?

    Orders which include pre-order items will be shipped a few days after the release date of the pre-order item. It is recommended that you order pre-order items seperately, if you need to get your in stock items ASAP.